Career Details

Childcare Support Manager


Education Degree (Early Childhood Education, Elementary, Secondary or General)

Child and Youth Care-Diploma or Degree

Early Learning and Child Care Diploma

or, 1,545 hours of education in child care (includes 800 hrs of practicum)



Minimum of two years’ experience working with children/youth

Experience working with high-risk children and/or children with special needs an asset

Knowledge of Domestic Violence

Minimum two years experience in a supervisory role.



Strong leadership and supervisory skills

Exceptional organizational and time management skills

Ability to plan and organize, implement and evaluate program activities;

Mentorship and coaching skills

Knowledge of dynamics of domestic violence and women’s issues

Knowledge of crisis intervention in family violence including intimate partner and child

Knowledge of Protection for Persons in Care Act for Alberta, and Children First Legislation and CFSA regulations

Strong knowledge of social service community agencies and protocols for referral.

Strong knowledge in the fields of suicide prevention, addictions and mental health


A valid driver’s license and vehicle, Criminal Record Check, C.Y.I.M., First Aid & CPR, and Suicide Prevention Training Program.

Reports to

Director of Programs


Childcare Support Workers

Out of School Youth Worker

Summary of Position:

The Childcare Manager will coordinate and manage assigned programing and services of the Grande Prairie Women’s Residence Association with the goal of implementing and upholding the vision and mission of the association.  The Childcare Manager is directly responsible for the supervision, training, mentoring and performance reviews of the Childcare Support Workers and Out of School Youth Worker. The Childcare Manager will collaborate with the community and staff to ensure best practice implementation and operation of in-house services and programs.


Program and Service Delivery

  • Prioritize duties for effective and efficient client care of both the Emergency Shelter and Second Stage Shelter
  • Ensure all reporting and documentation is accurate, non-judgmental, culturally-inclusive, trauma-informed, women-centered and up to date
  • Assist in development and implementation of services and programs which reduce risk from family violence and assist women to make healthier life choices
  • Prepare reports for Director of Programs or Executive Director as requested/required
  • Maintain relationships and work with the relevant agencies/service providers for a collaborative approach to family violence and maintain a healthy, positive link with relevant agencies/service providers
  • Monitor documentation and data entry to ensure accuracy of recording in compliance with Funders
  • Ensure ethical standards of practice as detailed in the Alberta Women’s Shelter Guidelines are maintained by all staff
  • Ensure that families are supported by the Childcare team to provide supports, referrals, and advocacy to meet the needs of each family’s situation and that adequate discharge planning is in place
  • Monitor and make recommendations to the Director of Programs to ensure that Agency policies and procedures support the best client-focused practices
  • Ensure the childcare facilities meet or exceed the requirements of licensing
  • Work collaboratively with other departments of the Grande Prairie Women’s Residence Association to ensure best service delivery
  • Work together with management team to ensure budgets are on target

Supervisory and Leadership

  • In collaboration with the Director of Human Resources, hire staff and ensure staff are properly trained through a comprehensive orientation and training process and ongoing group/individual training and supervision
  • Ensure all documentation required for personnel files for supervised positions are obtained and forwarded to the Director of Human Resources in a timely manner
  • Ensure all documentation required for personnel files for supervised positions are obtained and maintained as per policy and procedure
  • Supervise Childcare Support Workers and Out of School Youth Worker
  • Support and promote staff professional development
  • Conduct performance appraisals for all assigned staff upon the appropriate anniversary date
  • Check time sheets of supervised staff for accuracy and prepare them for payroll
  • Authorize vacation time for supervised positions and other leaves of absences as per shelter policies
  • Participate in regular case management briefings with supervised staff


  • Communicate with staff and clients in a timely manner
  • Attend all appropriate department meetings
  • Ensure consistence communication and support of clients in both the emergency and second stage shelters

Community Relations

  • Liaise and maintain effective working relations with representatives of contracted services, suppliers and agencies to continue to meet the needs of Odyssey House clients

Professional Development

  • Attend all mandatory trainings
  • Seek out, inquire, and engage in new opportunities and education in areas where development is necessary
  • Participate in constant and consistent ongoing training opportunities
Adhere to Odyssey House Vision: to help women and children break free from the cycle of family violence.

The expectation of all employees of Odyssey House is to ensure consistent implementation of agency policies and procedures. As a member of the collective team, the expectation is to ensure all staff and clients are cared for. Flexibility is imperative along with the ability to assist and support in all other departments when asked by colleagues.

Apply Online

  • We recommend providing a cover letter with all applications, but some require it. Please check the job description to see if this applies. Applications submitted without a cover letter that require one may not be considered.

Back to Careers