Career Details

Childcare Support Worker

Full-time | Monday to Friday | Some evenings required

At Odyssey House, our vision is to help women and children break free from the cycle of family violence. As a member of our team, you will help to ensure consistent implementation of agency policies and procedures and ensure all staff, residents, and clients are cared for.

Summary of Position

Under the direction and supervision of the Childcare Support Manager, the main objective of the Childcare Support Worker is to administer activities for the children of residents and clients that consider the developmental and special needs of each child. The Childcare Support Worker is adaptable as they are required to work between the licensed Daycare Center and the Family Resource Center. As the point of contact for mothers, the Childcare Support Worker ensures mothers are aware of the services and program activities available and provide support that they may request. Having knowledge of relevant agencies for referrals and effective case management is key to ensure mothers and their children receive the best care and support needed.


Responsibilities include, but are not limited to:

  • Work to develop supportive relationships within a trauma-informed lens
  • Ensure all reporting and documentation is accurate, up-to-date, non-judgmental, culturally inclusive, trauma-informed and women-centered
  • Knowledge of Children’s First Legislation and Children’s Services regulations
  • Work to ensure a safe and secure environment for all residents, volunteers, and colleagues
  • Ensure that families are supported by providing referrals and advocacy to meet the needs of each family’s situation and that adequate discharge planning is in place
  • Work collaboratively with other departments to ensure best service delivery
  • Assist in the development and facilitation of programming
  • Liaise and maintain effective working relationships with representatives of community partners and agencies to continue to meet the needs of clients
  • Seek out, inquire, and engage in new opportunities and education in areas where development is necessary


The successful applicant will possess the following:

  • Minimum Level 1 Early Childhood Educator or equivalent education and experience as set out in the Certification Guide for Early Childhood Educators

Skills and Abilities

The successful applicant will possess the following:

  • Comfortable working independently and as part of a team
  • Capable of organizing and leading off-site field trips
  • Creativity and energy
  • Good organizational and time management skills
  • Knowledge of family violence
  • Strong communication skills, written and spoken
  • Mentoring and coaching skills
  • Strong knowledge of social service community agencies and protocols for referrals

What We Offer

  • Hourly wage ranges from $20.45 – $21.70 per hour, with the possibility of a wage top-up from the Alberta Government
  • Excellent employee benefits including health, dental, wellness days, sick days, and a pension plan with employer matching
  • Employer-paid training opportunities

COVID-19 Vaccination

On October 14, 2021, Odyssey House implemented a COVID-19 Vaccination Policy. Current Odyssey House employees and employees hired after the implementation date of this Policy must be fully vaccinated against COVID-19 and provide proof of vaccination. Exemptions and accommodations are handled on a case-by-case basis.

The successful applicant will be required to submit the following documents and assume any associated costs as a condition of employment: Criminal Record Check, Child Intervention Record Check (C.Y.I.M), First Aid & CPR certification, and Suicide Prevention Training Program.

While we sincerely thank all applicants who apply, only those selected for an interview will be contacted.

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