Career Details

Public Education Support Worker (Maternity Leave Coverage: 12 Months- 18 Months)


Minimum high school education;Two-year diploma in the Human Services/Social Work field;Related education and experience may be considered;


Experience delivering presentations; Knowledge of Domestic Violence


Experience in public speaking/group facilitation.

Excellent written and oral communication skills.

Ability to plan and organize, implement and evaluate program activities.

Ability to engage crowds, deliver impactful presentations and group facilitation’s.

Knowledge of the social problems and dynamics of domestic violence and women’s issues.

Knowledge of crisis intervention in family violence including intimate partner and child.

Strong knowledge of social service community agencies and protocols for referral.

Strong knowledge in the fields of suicide prevention, addictions and mental health.

Excellent written and oral communication skills.

Administration skills (computer operation, filing, statistical reporting)

Ability to work well with children, youth and adults.
Strong understanding of community resources.

Ability to remain calm in high-stress situations.


A valid driver’s license and vehicle, Criminal Record Check, C.Y.I.M., First Aid & CPR, and Suicide Prevention Training Program.

Summary of Position:

Responsibilities include working as a team member to support staff and volunteers, including but not limited to: delivering presentations to professionals, students, and members of the community and administrative work.


Program and Service Delivery

  • Keep up-to-date monthly statistical reports for programs to share with Public Education Support Manager
  • Seek out, participate and continue involvement in public awareness events, fundraising initiatives and trade shows
  • Ensure a safe and secure environment for all residents, volunteers and co-workers
  • Provide information about Public Education programs to schools, agencies, community groups, and other referral sources as directed by the Public Education Support Manager
  • Maintain relationships and work with the relevant agencies/service providers for a collaborative approach to family violence and maintain a healthy, positive link with relevant agencies/service providers
  • Completing assigned projects on schedule
  • Co-facilitate in house groups in consultation with the Public Education Support Manager
  • Ensure ethical standards of practice as detailed in the Alberta Women’s Shelter Guidelines are followed.


  • Submit Monthly time sheet to Public Education Support Manager
  • Attend all appropriate department meetings
  • Claim travel expenses as per established procedures
  • Other duties as assigned, which may include; scheduling appointments, filing, training, group facilitation, on-call support

Community Relations

  • Maintain effective working relations with representatives of contracted services
  • Provide information about Public Education programs to schools, agencies, community groups, and other referral sources as requested.
  • Co-facilitate presentations with other partnering agencies – i.e. RCMP, Grande Prairie Public Schools, John Howard Society, Northern Additions Center, PACE, and others as needed.

Professional Development

  • Attend all mandatory training’s
  • Seek out, inquire, and engage in new opportunities and education in areas where development is necessary
  • Participate in constant and consistent ongoing training opportunities
Adhere to Odyssey House Vision: to help women and children break free from the cycle of family violence.

The expectation of all employees of Odyssey House is to ensure consistent implementation of agency policies and procedures. As a member of the collective team, the expectation is to ensure all staff and clients are cared for. Flexibility is imperative along with the ability to assist and support in all other departments when asked by colleagues.

Apply Online

  • We recommend providing a cover letter with all applications, but some require it. Please check the job description to see if this applies. Applications submitted without a cover letter that require one may not be considered.

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