top of page


Our Vision

A community free from family violence and abuse.

Our Mission

To supports individuals impacted by family violence and abuse through safe shelter, education, advocacy, and access to community resources.

Our Values


Ensuring emotional and physical safety

Everyone has the ability to influence their environment

Making decisions together and sharing power

Continuing to grow trust in self

Task clarity, consistency, and interpersonal relationships

Odyssey House is a non-profit organization and registered charity. We provide safe, secure, and supportive accommodation for women and their children who are victims of domestic violence, are in crisis, or in need of a housing alternative. Odyssey House is open 24 hours a day, seven days a week.

In the 2020/2021 year, we supported 130 women and 123 children at our emergency shelter. We facilitated 58 groups attended by 208 people. Our Trauma counselors provided 748 hours of therapy to 147 individuals. Our second-stage shelter supported 18 women and 28 children. Public Education delivered 385 presentations, with a total of 7,172 individuals in attendance.

Our Family Resource Centre provided 1018.75 total hours of direct childcare to 66 unique children. Out of those total hours, 17.5 hours were provided to support moms accessing support group sessions, and 10 hours were provided to moms accessing community support services. Serenity Place Daycare provided 3018.74 hours of direct childcare to 8 unique children.  We had 3,647 calls to the crisis line. These statistics were affected compared to years prior due to the Covid-19 pandemic.

Guiding Beliefs

  • Everyone has the right to a life free of violence.

  • Women have the right to make choices in their own lives.

  • The role of staff is to educate and empower clients to make choices and accept responsibility for those choices.

  • Everyone has the right to be treated with dignity and respect.

  • Everyone has the right to services that are delivered in a professional, nonjudgmental and sensitive manner considering diverse cultures.

  • Every child has the right to live in a safe and protected environment that fosters optimum physical, cognitive, emotional, spiritual, and social growth.

  • We will recognize a family unit as its members define it.

  • All matters are considered confidential except where dictated by law.

  • We endeavor to provide the best possible information and support available. This may include but is not limited to, advocacy, referrals, resources, and case conferences.

  • Services are delivered on a case-by-case basis, allowing for unique and/or specific client needs.

  • Education regarding family violence and women’s issues is an effective, proactive form of prevention and empowerment.

  • Survivors of family violence deserve support and information as they continue their “journey of healing.”