Community Support Services

Help can come to you

There are times when we just cannot cope with what is happening in our lives. We lose confidence easily, we feel bewildered and carry with us a feeling of disappointment. When we feel like this, when we are distressed within ourselves, we have to learn new ways for coping with our lives. We have to search for New Beginnings. We have to find new ways to help us find peace and contentment once again; new ways to help us make a richer life for ourselves. We will never know what we can do, how we can change our lives-unless we try, as we make our lives, if only for a while, a journey of New Beginnings.Pauline Smith

Our goal for our Community Support Program is simple: “To help women help themselves by providing support, tools, and encouragement.”

This 1:1 support program is open to all women who have already left or are still struggling within an unhealthy or abusive relationship. We’re here to provide them with safety and healing, and to walk alongside them as they go about rebuilding their lives. We believe:

  • Everyone deserves a life free from abuse, without exceptions.
  • Women can and should be empowered to lead healthy, independent lives.
  • Every woman has more potential and strength than she realizes.

We have outreach staff available for 1:1 meetings both in office or in the community. They can help with: understanding healthy relationships, safety planning, parenting struggles, boundary setting, addictions, legal issues, financial independence, self-care and assertiveness. They provide advocacy and referrals.

Support Groups

People experience violence in different degrees, and process it in different ways. Staying at a shelter isn’t always an option, or a need. Sometimes women just need someone to listen without judgment, to stand by them in the face of confrontation, and/or to give them a safe place to cry and heal.

Violence takes a toll. It’s normal to feel overwhelmed, hopeless, confused, or simply worn out. Just know one thing: you don’t have to go through this alone. Our staff shares the belief that we’re here to support women making choices in their lives. We can listen, inform, and encourage you. The choice of what you do with that support is always yours.

We host an Abuse Information Group every Monday from 6 pm-8 pm and Wednesday 12:30 pm-2:30 pm, excluding holidays. We also host a Self Esteem Group every Thursday from 6 pm-8 pm. If you are parenting in or after a domestic violent relationship we offer a Parenting After Domestic Violence Group. Please pre-register for the parenting group by email at or by calling 1-780-538-1332 x 146. Groups are open to all women, regardless of whether they’ve stayed at the shelter. You can come for your current situation, for your past wounds, or on behalf of a loved one. This is a safe and confidential place to share, learn, heal, and grow. Childcare is provided at no cost.

Upcoming Support Groups

Mon 17

Abuse Support Group: No Group – Christmas break

December 17 @ 6:00 pm - 8:00 pm
Tue 18

No group we will resume in the new year

December 18 @ 12:30 pm - 2:30 pm
Wed 19

Abuse Support Group: No Group – Christmas break

December 19 @ 12:30 pm - 2:30 pm
Thu 20

Self Esteem Group: No Group – Christmas break

December 20 @ 6:00 pm - 8:00 pm
Mon 24

Abuse Support Group: No Group – Christmas break

December 24 @ 6:00 pm - 8:00 pm
  • I felt so alone, I didn’t know who to turn to. Who would understand? At the shelter, they completely understood what I was going through. I don’t feel so alone now.

Frequently Asked Questions

  1. How long can I be a participant in the Community Support Program? A woman can remain in the program as long as she and the Community Support Worker feel there is still a need.
  2. How do I sign up? Call the Community Support Manager at (780) 538-1332 ext. 108 or email (If you need special safety precautions, please leave detailed instructions about the safest way to reach you.)
  3. What if I decide after my initial meeting that I do not want to be a part of program? We believe that any support program must be a good fit for the user to be effective. If you feel that we are not suitable for you, all you have to do is send an email or leave a message via phone stating that you have decided to opt out of the program. No reason required.